All About Me
I'm a product design leader who transforms complex workflows into intuitive experiences that drive user adoption and business growth. With 15+ years designing platforms serving millions of users, I excel at taking concepts from zero-to-one while collaborating closely with engineering teams to deliver scalable solutions. Expert in designing for highly regulated environments, I ensure compliance with federal accessibility standards, privacy regulations, and industry-specific requirements while maintaining exceptional user experiences that build trust and deepen customer relationships.
Key Professional Experience
Senior Manager & UX Strategist | Oracle | Oct 2022 - Present
Led design team of more than 25 UX professionals through Oracle acquisition, maintaining morale and preserving critical healthcare expertise
Led design team of more than 25 UX professionals through Oracle acquisition, maintaining morale and preserving critical healthcare expertise
Established UX strategy for nursing experience, leveraging automation and voice technologies to reduce administrative burden
Established UX strategy for nursing experience, leveraging automation and voice technologies to reduce administrative burden
Implemented user research strategies resulting in reduced clinician burnout and alert fatigue
Implemented user research strategies resulting in reduced clinician burnout and alert fatigue
Spearheaded VA Accessibility Initiative, transforming 55 components to achieve full WCAG/Section 508 compliance ahead of aggressive deadline
Spearheaded VA Accessibility Initiative, transforming 55 components to achieve full WCAG/Section 508 compliance ahead of aggressive deadline
Cultivated innovation culture, mentoring designers to balance technological advancement with human-centered principles
Cultivated innovation culture, mentoring designers to balance technological advancement with human-centered principles
Established comprehensive clinician engagement loops to drive product adoption, collecting and synthesizing clinical feedback from nursing staff and translating insights into actionable product improvements while representing UX healthcare solutions at customer-facing events and stakeholder meetings
Established comprehensive clinician engagement loops to drive product adoption, collecting and synthesizing clinical feedback from nursing staff and translating insights into actionable product improvements while representing UX healthcare solutions at customer-facing events and stakeholder meetings
Designed AI-powered workflow optimization systems implementing intelligent task prioritization and assisted documentation while maintaining safety standards through strategic balance of manual, assisted, and automated processes
Designed AI-powered workflow optimization systems implementing intelligent task prioritization and assisted documentation while maintaining safety standards through strategic balance of manual, assisted, and automated processes
Coordinated cross-functional teams and integrated regulatory compliance considerations into product design processes, demonstrating proactive approach to evolving requirements while managing project timelines
Coordinated cross-functional teams and integrated regulatory compliance considerations into product design processes, demonstrating proactive approach to evolving requirements while managing project timelines
Designed unified experiences across web, mobile, and embedded TV interfaces for healthcare systems
Designed unified experiences across web, mobile, and embedded TV interfaces for healthcare systems
Defined comprehensive product strategy for nursing workflows, influencing engineering roadmap and business priorities to deliver significant improvements in user efficiency
Defined comprehensive product strategy for nursing workflows, influencing engineering roadmap and business priorities to deliver significant improvements in user efficiency
Senior Manager & UX Strategist | Cerner | Jan 2013 - Oct 2022
Developed experience strategy for referral management systems, optimizing user-centric workflows and improving care coordination
Developed experience strategy for referral management systems, optimizing user-centric workflows and improving care coordination
Created preventative notification philosophy reducing alert fatigue and enhancing clinical efficiency
Created preventative notification philosophy reducing alert fatigue and enhancing clinical efficiency
Led Model Experience Initiative, defining UX strategies for Go-Live processes that streamlined healthcare application implementation
Led Model Experience Initiative, defining UX strategies for Go-Live processes that streamlined healthcare application implementation
Directed strategic approach that significantly improved deployment efficiency of healthcare technologies
Directed strategic approach that significantly improved deployment efficiency of healthcare technologies
Collaborated with various concepts and workflow teams such as radiology, women’s health, sports medicine, critical care, nursing, and physician translating clinical workflows into product designs.
Collaborated with various concepts and workflow teams such as radiology, women’s health, sports medicine, critical care, nursing, and physician translating clinical workflows into product designs.
Led data-informed design decisions using analytics and user research to optimize complex user journeys for 50M+ annual healthcare interactions
Led data-informed design decisions using analytics and user research to optimize complex user journeys for 50M+ annual healthcare interactions
Led 0-to-1 development of Healthe Athlete sports medicine platform for FIFA and MLS, defining product strategy and user experience from concept through launch
Led 0-to-1 development of Healthe Athlete sports medicine platform for FIFA and MLS, defining product strategy and user experience from concept through launch
Collaborated with product and engineering leadership to define multi-year product roadmap, balancing user needs with technical constraints and business objectives
Collaborated with product and engineering leadership to define multi-year product roadmap, balancing user needs with technical constraints and business objectives
Partnered with product management and human factors research teams to develop comprehensive user behavior insights framework, leveraging ethnographic studies, usability testing, and behavioral analytics to optimize acquisition funnels and retention strategies
Partnered with product management and human factors research teams to develop comprehensive user behavior insights framework, leveraging ethnographic studies, usability testing, and behavioral analytics to optimize acquisition funnels and retention strategies
Senior Art Director and UX Designer | The Cobalt Group | Aug 1999 - Mar 2006
Led creative initiatives during company's IPO preparation and 6-year growth period
Led creative initiatives during company's IPO preparation and 6-year growth period
Spearheaded Motorplace.com, an online business management platform for auto dealers
Spearheaded Motorplace.com, an online business management platform for auto dealers
Developed KiaUniversity.com, a custom Learning Content Management System with flash-based modules
Developed KiaUniversity.com, a custom Learning Content Management System with flash-based modules
Managed creative team of 15 designers serving majority of US automotive dealers
Managed creative team of 15 designers serving majority of US automotive dealers
Redesigned content management system used by 60% of automotive industry
Redesigned content management system used by 60% of automotive industry
Established innovative Flash template system with proprietary color technology enabling efficient rebranding
Established innovative Flash template system with proprietary color technology enabling efficient rebranding
DV Studios | President & Designer | Jan 2001 - Jan 2019
Founded and transformed freelance business into thriving concept studio
Founded and transformed freelance business into thriving concept studio
Developed dedicated virtual studios serving diverse client portfolio
Developed dedicated virtual studios serving diverse client portfolio
Forged strategic partnerships with industry leaders including MasterCard, TXU Energy, and VML
Forged strategic partnerships with industry leaders including MasterCard, TXU Energy, and VML
Led company growth and direction while maintaining strong customer relationships
Led company growth and direction while maintaining strong customer relationships
Built clientele spanning manufacturing, publishing, energy, and financial services sectors
Built clientele spanning manufacturing, publishing, energy, and financial services sectors
Education & Patents
UX Certification (UXC) - Nielsen Norman Group
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Designing for Safe Use - Emergo by UL
Data Analysis Circuit - General Assembly
Health Data Analytics - Oregon Health & Science University
Insights for Innovation - IDEO U
BFA, Graphic Design - Louisiana State University
Co-inventor on 17 pending patent applications
UX Certification (UXC) - Nielsen Norman Group
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Designing for Safe Use - Emergo by UL
Data Analysis Circuit - General Assembly
Health Data Analytics - Oregon Health & Science University
Insights for Innovation - IDEO U
BFA, Graphic Design - Louisiana State University
Co-inventor on 17 pending patent applications