All About Me
I'm a product design leader who transforms complex workflows into intuitive experiences that drive user adoption and business growth. With 15+ years designing platforms serving millions of users, I excel at taking concepts from zero-to-one while collaborating closely with engineering teams to deliver scalable solutions. Expert in designing for highly regulated environments, I ensure compliance with federal accessibility standards, privacy regulations, and industry-specific requirements while maintaining exceptional user experiences that build trust and deepen customer relationships.
Key Professional Experience
Senior Manager & UX Strategist | Oracle | Oct 2022 - Present
During Oracle's acquisition creating organizational uncertainty, led and retained a diverse design team of more than 25 UX professionals by implementing transparent communication strategies and maintaining team morale, successfully preserving critical healthcare expertise with minimal attrition through the transition
During Oracle's acquisition creating organizational uncertainty, led and retained a diverse design team of more than 25 UX professionals by implementing transparent communication strategies and maintaining team morale, successfully preserving critical healthcare expertise with minimal attrition through the transition
Facing complex operational challenges affecting 10,000+ healthcare users with inefficient task management and time-consuming documentation, rapidly designed and validated AI-powered workflow optimization systems through iterative prototyping in Figma, implementing intelligent task prioritization, automated contextual summaries, and AI-assisted documentation with strategic balance of automation and human oversight, reducing task completion time by 30% while maintaining quality standards
Facing complex operational challenges affecting 10,000+ healthcare users with inefficient task management and time-consuming documentation, rapidly designed and validated AI-powered workflow optimization systems through iterative prototyping in Figma, implementing intelligent task prioritization, automated contextual summaries, and AI-assisted documentation with strategic balance of automation and human oversight, reducing task completion time by 30% while maintaining quality standards
When Oracle Health's product portfolio – serving millions of users – lacked consistency and efficient design-to-development workflows, co-led establishment of the enterprise design system in Figma by architecting scalable component libraries, design tokens, and governance frameworks, accelerating product development velocity while ensuring consistency across the entire product portfolio
When Oracle Health's product portfolio – serving millions of users – lacked consistency and efficient design-to-development workflows, co-led establishment of the enterprise design system in Figma by architecting scalable component libraries, design tokens, and governance frameworks, accelerating product development velocity while ensuring consistency across the entire product portfolio
Faced with aggressive deadline to meet WCAG/Section 508 compliance standards for VA healthcare systems, spearheaded accessibility initiative by leading comprehensive transformation effort across 55 components through systematic design updates, testing, and validation, achieving full compliance ahead of deadline and ensuring accessibility for all VA users
Faced with aggressive deadline to meet WCAG/Section 508 compliance standards for VA healthcare systems, spearheaded accessibility initiative by leading comprehensive transformation effort across 55 components through systematic design updates, testing, and validation, achieving full compliance ahead of deadline and ensuring accessibility for all VA users
As my design team navigated rapidly evolving technology landscape, cultivated innovation culture by mentoring designers on balancing technological advancement with human-centered principles through coaching, design reviews, and establishing best practices, developing sustainable culture where designers confidently integrate emerging technologies while maintaining strong user advocacy and design quality
As my design team navigated rapidly evolving technology landscape, cultivated innovation culture by mentoring designers on balancing technological advancement with human-centered principles through coaching, design reviews, and establishing best practices, developing sustainable culture where designers confidently integrate emerging technologies while maintaining strong user advocacy and design quality
When AI-driven healthcare solutions required complex coordination across multiple disciplines with strict regulatory requirements and tight timelines, coordinated cross-functional teams including engineering, product, design, and clinical SMEs by applying program management practices to manage risks, align stakeholder priorities, and navigate compliance requirements, successfully delivering compliant solutions on schedule while maintaining stakeholder alignment
When AI-driven healthcare solutions required complex coordination across multiple disciplines with strict regulatory requirements and tight timelines, coordinated cross-functional teams including engineering, product, design, and clinical SMEs by applying program management practices to manage risks, align stakeholder priorities, and navigate compliance requirements, successfully delivering compliant solutions on schedule while maintaining stakeholder alignment
Senior Manager & UX Strategist | Cerner | Jan 2013 - Oct 2022
As Cerner identified the need for a comprehensive sports medicine platform for FIFA and MLS, led 0-to-1 UX development of Healthe Athlete platform by defining user experience strategy and design from concept through launch, successfully delivering a new platform serving professional sports organizations
As Cerner identified the need for a comprehensive sports medicine platform for FIFA and MLS, led 0-to-1 UX development of Healthe Athlete platform by defining user experience strategy and design from concept through launch, successfully delivering a new platform serving professional sports organizations
When Cerner lacked enterprise-wide design consistency and standards, played instrumental role in establishing the enterprise design system by creating foundational component libraries, design tokens, and governance frameworks, which became the adopted standard across the entire organization
When Cerner lacked enterprise-wide design consistency and standards, played instrumental role in establishing the enterprise design system by creating foundational component libraries, design tokens, and governance frameworks, which became the adopted standard across the entire organization
Addressing inefficiencies and coordination challenges in workflow management systems, developed comprehensive experience strategy by optimizing user-centric processes and workflows, improving cross-functional coordination and operational efficiency across teams
Addressing inefficiencies and coordination challenges in workflow management systems, developed comprehensive experience strategy by optimizing user-centric processes and workflows, improving cross-functional coordination and operational efficiency across teams
As users struggled with notification overload impacting their ability to focus on critical tasks, created notification design philosophy that strategically reduced information overload through intelligent filtering and prioritization, improving user focus and productivity
As users struggled with notification overload impacting their ability to focus on critical tasks, created notification design philosophy that strategically reduced information overload through intelligent filtering and prioritization, improving user focus and productivity
Facing complex and inconsistent application deployment processes across the organization, led Model Experience Initiative by defining UX strategies for deployment processes, streamlining application implementation organization-wide and reducing deployment complexity
Facing complex and inconsistent application deployment processes across the organization, led Model Experience Initiative by defining UX strategies for deployment processes, streamlining application implementation organization-wide and reducing deployment complexity
When multi-year product direction needed alignment across competing priorities, collaborated with product and engineering leadership to define comprehensive roadmap by strategically balancing user needs with technical constraints and business objectives, establishing clear product direction for years ahead
When multi-year product direction needed alignment across competing priorities, collaborated with product and engineering leadership to define comprehensive roadmap by strategically balancing user needs with technical constraints and business objectives, establishing clear product direction for years ahead
Senior Art Director and UX Designer | The Cobalt Group | Aug 1999 - Mar 2006
As Kia sought to establish a comprehensive corporate education platform, led UX design strategy for Kia University by delivering custom Learning Content Management System in 6 months, earning Corporate University Xchange Excellence Award and becoming pivotal growth driver for the company
As Kia sought to establish a comprehensive corporate education platform, led UX design strategy for Kia University by delivering custom Learning Content Management System in 6 months, earning Corporate University Xchange Excellence Award and becoming pivotal growth driver for the company
Addressing the need to streamline business management for automotive dealers nationwide, spearheaded Motorplace.com by creating an online B2B platform that standardized and simplified dealer operations across the country
Addressing the need to streamline business management for automotive dealers nationwide, spearheaded Motorplace.com by creating an online B2B platform that standardized and simplified dealer operations across the country
Facing limitations in the existing enterprise content management system serving 60% of US automotive dealers, led comprehensive redesign by establishing scalable architecture and design patterns that became the industry standard across the automotive dealer sector
Facing limitations in the existing enterprise content management system serving 60% of US automotive dealers, led comprehensive redesign by establishing scalable architecture and design patterns that became the industry standard across the automotive dealer sector
As client sites required frequent rebranding with lengthy customization processes, established innovative template and theming system enabling rapid deployment across client sites, reducing customization time by 75% and dramatically improving client responsiveness
As client sites required frequent rebranding with lengthy customization processes, established innovative template and theming system enabling rapid deployment across client sites, reducing customization time by 75% and dramatically improving client responsiveness
During the company's IPO preparation and 6-year growth period serving majority of US automotive dealers, led creative team of 15 designers by managing complex project portfolios and scaling team capabilities, successfully delivering projects throughout the company's expansion and public offering
During the company's IPO preparation and 6-year growth period serving majority of US automotive dealers, led creative team of 15 designers by managing complex project portfolios and scaling team capabilities, successfully delivering projects throughout the company's expansion and public offering
DV Studios | President & Designer | Jan 2001 - Jan 2019
Starting as a freelance designer seeking to build a sustainable business, founded and strategically transformed the practice by developing robust business processes and expanding service offerings, growing it into a thriving concept studio
Starting as a freelance designer seeking to build a sustainable business, founded and strategically transformed the practice by developing robust business processes and expanding service offerings, growing it into a thriving concept studio
Recognizing the gap in financial education for young people, co-founded financial education startup by developing money management platform and designing innovative learning experiences that engaged both children and parents in building financial literacy
Recognizing the gap in financial education for young people, co-founded financial education startup by developing money management platform and designing innovative learning experiences that engaged both children and parents in building financial literacy
Needing to efficiently serve multiple clients with varying requirements, developed dedicated virtual studios by creating specialized team structures and workflows, successfully serving diverse client portfolio with tailored solutions
Needing to efficiently serve multiple clients with varying requirements, developed dedicated virtual studios by creating specialized team structures and workflows, successfully serving diverse client portfolio with tailored solutions
Seeking to expand reach and establish credibility with major brands, forged strategic partnerships by building relationships and demonstrating value, securing partnerships with industry leaders including MasterCard, TXU Energy, and VML
Seeking to expand reach and establish credibility with major brands, forged strategic partnerships by building relationships and demonstrating value, securing partnerships with industry leaders including MasterCard, TXU Energy, and VML
As the company required strategic leadership during growth phase, led company growth and direction by setting vision and priorities while maintaining strong customer relationships, achieving sustainable expansion with high client retention
As the company required strategic leadership during growth phase, led company growth and direction by setting vision and priorities while maintaining strong customer relationships, achieving sustainable expansion with high client retention
Starting with limited client base in single sector, built diverse clientele by delivering consistent value and leveraging referrals across industries, establishing presence spanning manufacturing, publishing, energy, and financial services sectors
Starting with limited client base in single sector, built diverse clientele by delivering consistent value and leveraging referrals across industries, establishing presence spanning manufacturing, publishing, energy, and financial services sectors
Education & Patents
UX Certification (UXC) - Nielsen Norman Group
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Designing for Safe Use - Emergo by UL
Data Analysis Circuit - General Assembly
Health Data Analytics - Oregon Health & Science University
Insights for Innovation - IDEO U
BFA, Graphic Design - Louisiana State University
Co-inventor on 17 pending patent applications
UX Certification (UXC) - Nielsen Norman Group
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Designing for Safe Use - Emergo by UL
Data Analysis Circuit - General Assembly
Health Data Analytics - Oregon Health & Science University
Insights for Innovation - IDEO U
BFA, Graphic Design - Louisiana State University
Co-inventor on 17 pending patent applications